How to Form Human Connections Across a Screen

Miscommunication and mistrust are common when work is over email, text, and video. We need digital body language to foster understanding.

Image: Klaus Vedfelt/Getty Images

Think before you type

Slow down and reread your messages

Be tone-deft not tone-deaf

Know when to change the channel

Keynote Speaker on 21st Century Teamwork and Innovation. Author, GET BIG THINGS DONE and DIGITAL BODY LANGUAGE (ORDER HERE: http://bit.ly/3avbJkg)

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